2. Project Templates & Issue Templates


Template Creation

Project & Issue Templates for Jira allows users to:

  • Develop custom project templates to initiate new projects with custom configuration and pre-fill them with designated content.

  • Enhance Jira’s native templates to additionally pre-fill the new project with specified content.

  • Generate project content & issue templates to insert specified content & issues into existing projects without altering the projects' configurations.

All templates can be enriched with additional content, issues. The usage permission of templates can be customized, and the usage of the template can be automated via Jira automation or API, making all templates powerful tools to enable your processes.

Gif Example Template Creation

The selected template in the example creates a new software project based on the Jira native template ‘Kanban classic’. You can predefine additional content to be created or clone into the new project in the template settings.

Creating a New Template - Step by Step

  1. Click either in the get started dialog or on the ‘New template’ button

  2. In the ‘Create Project Template’ modal. Enter a ‘Template name', optionally ‘Template description’

  3. Specify ‘Template type’ and click on 'Create’

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  4. Success message appears and guides next steps.

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New Templates:

  • Inactive by default: Here is the guide on how to activate templates.

  • Restricted to ‘Jira admins’: Here is the guide on how to change template permissions.

  • Inside appropriate tab, either under 'Project Templates' or under 'Project Content & Issue Templates'. You can reorder templates as needed. Read more on template types below.

Template Types

Custom Project Templates

Custom project templates for Jira software projects, or Jira work management projects are initiated by selecting a ‘Source project’ that the template settings are based on. The configuration of new projects can be customized within the template settings at a later stage, on an individual basis.

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Custom project templates can also be generated by duplicating a project and preserving the setup as a new project template in the final stage. Read more

Enhanced Jira Native Project Templates

Jira native templates for ‘Software development’ or ‘Work management’ will create a new project similar to how Jira’s native template is configured. Additionally you can enhance the new project with additional configuration, project content, issues or customized project create permission.

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Project Content & Issue Templates (NEW)

Project Content & Issue Templates enable the specification of content and issues to be created within existing target projects. The configuration of the existing project will remain unchanged. Issues will only be generated if the issue type and required fields align with the configuration of the selected target project.

Template Scope

It is feasible to restrict the template scope of Project Content & Issue Templates to a specific set of target projects by defining the available target projects or by indicating a project category. By default, the scope is global, making the template accessible to all projects.

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Permission Notice: Project Content & Issue Templates

Project Content & Issue Templates are designated for 'Jira Admins' by default, restricting their usage to Jira administrators exclusively.

In the event that you grant permission to non-administrators to utilize the template, they will be restricted to generating content solely within projects from the template scope where they possess the 'Browse project' permission.