This Privacy Policy applies to all Atlassian apps provided by Litew8 GmbH (“Litew8”) on the Atlassian Marketplace. If you ("End User") download, install and/or use our apps, you acknowledge that you have read and agree with the terms of our EULA and this Privacy Policy.
App usage
Apps for Cloud are written using Forge. Forge apps are hosted by Atlassian and keep all data in Atlassian’s infrastructure. Therefore, all data stored and processed by these apps remains in Atlassian’s infrastructure. Litew8’s apps do not transmit any data to Litew8 or any other external third-party system. Therefore, Litew8 does not have access to any data stored in the End User’s system when the End User installs Litew8’s Cloud apps unless either the End User or Atlassian provides data to Litew8.
Customer support
If the End User has issues or questions related to Litew8’s apps, the End User might want to contact Litew8. In order to give the End User appropriate support, Litew8 might ask the End User to provide Litew8 with diagnostic information. It is completely up to the End User if the End User provides Litew8 with such information and if so, in which form. All data the End User provides to Litew8 is only used to analyze and solve the End User’s issue.
Contact data collection and privacy
The Atlassian Marketplace provides Litew8 with contact data such as the End User’s name, company name, address, e-mail address and phone number if the End User buys or evaluates one of Litew8’s apps.
Litew8 may use the End User’s contact data for sending e-mails with relevant information and marketing material regarding products and services similar or connected to the app during an active license or evaluation term and a period of six (6) months after its end. The End User can deny this right at any time by submitting a request to support@litew8.atlassian.net.
Litew8 may contact the End User via e-mail when
the End User starts an evaluation of an app,
the End User buys an app,
the End User permits to be contacted for a specific purpose (e.g., support),
Litew8 would like to advertise products and services similar or connected to an app the End User has an active license for or is currently evaluating,
Litew8 is legally required to inform the End User.
Art. 6(1) lit. f GDPR acts as legal basis for the processing as the End User is a client or in the service of Litew8 (Rec. 47 Sent. 2 GDPR).
Litew8 provides an option to the End User to opt-out of any e-mail communication unless Litew8 is legally required to inform the End User. If the End User does not want to receive e-mail communication by Litew8, the End User may simply unsubscribe at any time by either using the unsubscribe button in the respective e-mail or by contacting support@litew8.atlassian.net.
The End User has a right to access its contact data, to object to the processing of its contact data, to rectify, to erase, to restrict, to port its contact data and to apply to a data protection authority. Litew8 will retain the End User’s contact data during an active license or evaluation term and a period of six (6) months after its end. Any requests or objections regarding data protection can be directed to support@litew8.atlassian.net. The name and address of the data controller is:
Litew8 GmbH
Gottscheer Str. 3
71067 Sindelfingen
Deutschland