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Wolfgang Diehl

Wolfgang Diehl

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titleNotes

  • Only issue types configured in the template’s issue type scheme will be cloned.

  • New templates will NOT clone any issues unless admins configure it in the template settings.

  • Project Templates for Jira supports to clone up to 500 issue with each new project.

  • The following fields will be ignored during the cloning process: Attachment, Issue links, Sprint, Rank.

  • Issue cloning and linking occasionally fails if the issue summary uses special characters like parentheseslinks, Remote issue links, Weblinks and confluence page links will be maintained after a delay of ~1-2min to avoid API rate limits.

  1. In the ‘Issues’ tab of template settings, click on the edit icon of ‘Issue source project / JQL filter’

  2. Choose how to select issue source
    Option 1: Clone all issues from a source project. Select ‘Source project’ and select the project you want to clone issues from. Click ‘Save’ to confirm.

    Option 2: Clone all issues from a JQL filter. Select ‘Source JQL filter’ and specify the JQL filter. Click ‘Save' to confirm, this will validate the filter and potentially return an error message with hints.

  3. A refreshable counter will display the amount off issues that exist inside the selected source project or specified JQL filter.

  4. Specify additional configuration regarding issue cloning

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Expand
titleSpecify how to handle issue links.
Info

Issue linking can only be set once all issues are cloned. To avoid delays and API-limitations, issue linking happens in the background ~5-10 ~10 seconds after project creation.

Option 1: Link to cloned issues (default)

Issue links where both linked issues are cloned are will be set between the cloned issues.

Option 2: Keep original issue link targets

Issue links will be created between the cloned issue and the original issue link target outside the created project.

Option 3: Clear

Cloned issues will be created without issue links.

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