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  • New templates will NOT clone any issues unless admins configure it in the template settings.

  • Project Templates for Jira supports to clone up to 500 issue with each new project.

  • The following fields will be ignored during the cloning process: Attachment, Issue links, Status, Sprint, Rank.

  1. In the ‘Issues’ tab of template settings, click on the edit icon of ‘Issue source project / JQL filter’

    1. Option A: Clone all issues from a source project. Select ‘Source project’ and select the project you want to clone issues from. Click ‘Save’ to confirm.

    2. Option B: Clone all issues from a JQL filter. Select ‘Source JQL filter’ and specify the JQL filter. Click ‘Save' to confirm, this will validate the filter and potentially return an error message with hints.

  2. Specify who should be the reporter of the cloned issues.
    Options:

    1. Keep existing reporter (default)

    2. Project lead

    3. Project creator

    4. Technical app user

    5. Custom user.

  3. Specify what to do with existing Epic links, or links to higher level hierarchy (Jira premium)
    Options:

    1. Link to cloned Epic (default)

    2. Keep original Epic link

    3. Clear

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