Overview of the
...
https://developer.atlassian.com/platform/marketplace/cloud-fortified-apps-program/
Project Templates for Jira has met the necessary security, reliability, and support criteria to be classified as a Cloud Fortified app.
...
Project Templates for Jira is part of the Marketplace Security Bug Bounty Program https://developer.atlassian.com/platform/marketplace/marketplace-security-bug-bounty-program/ , earning the Cloud Security Participant badge.
...
In addition, we're involved in the Security Self-Assessment Program https://developer.atlassian.com/platform/marketplace/security-self-assessment-program/ , a joint effort between Atlassian and Marketplace partners to enhance security procedures. The objective is to equip customers with the necessary data to conduct security assessments.
...
As a Cloud Fortified app, Project Templates for Jira promises to address critical customer support issues (T1) within 24 hours, five days a week. We also participate in the third-party support process, allowing us to provide and maintain a primary contact point for customer support requests (submitted through Atlassian support).
...