We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using Atlassian authenticated Academic & Community licenses. We would appreciate it very much if you could share how the apps enables your cause in an Atlassian marketplace review. Optionally you can even allow us to use your quote and logo for marketing purposes. We'd love to tell others how we could support your mission. Disclaimer: Litew8 GmbH reserves the right to approve or decline requests for the discount offer, as well as to modify or change the terms of the offer at its discretion.
Required fields are marked with an asterisk*
{"xsrfToken":"7abb095c61fcdc187e19c9cac6e1cca938dd2947_lout","branding":{"id":"1","key":"lw8sup","name":"Litew8 Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#395f9e","headerLinkHoverBGColor":"#395f9e","headerBadgeColor":"#395f9e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/48fa3317-b553-42d6-b2f7-7eec1c018db2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYmJjZjlkNS02ODg2LTQxYmEtYjQ5NS1mYjQ0ZWQ3NTM4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4ZmEzMzE3LWI1NTMtNDJkNi1iMmY3LTdlZWMxYzAxOGRiMiI6WyJyZWFkIl19LCJleHAiOjE3NTE0MTYzODQsIm5iZiI6MTc1MTQxNTc4NH0.R3MXn7SgMlPssPsGJYoRMpc872pGOFjxY3X2ew9iyMM&client=3bbcf9d5-6886-41ba-b495-fb44ed753818&mode=fit","logoId":"48fa3317-b553-42d6-b2f7-7eec1c018db2","isLogoAvailable":true,"helpCenterTitle":"Welcome to Litew8 GmbH","sharedPortalName":"Litew8 GmbH","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Litew8 GmbH","sharedPortalName":"Litew8 GmbH","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/221af8d5-41a3-4588-bf43-80f13c764a67/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYmJjZjlkNS02ODg2LTQxYmEtYjQ5NS1mYjQ0ZWQ3NTM4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIyMWFmOGQ1LTQxYTMtNDU4OC1iZjQzLTgwZjEzYzc2NGE2NyI6WyJyZWFkIl19LCJleHAiOjE3NTE0MTYzODQsIm5iZiI6MTc1MTQxNTc4NH0.NN11D4wV_zvW1G77VIL87JVl1ITjx6EryGq3OQSo2ak&client=3bbcf9d5-6886-41ba-b495-fb44ed753818&height=300&mode=fit","bannerMediaApiFileId":"221af8d5-41a3-4588-bf43-80f13c764a67","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"lw8sup","projectId":10003,"serviceDeskId":1,"name":"Litew8 Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"38","name":"Academic & Community License: Free One-Year Subscription","descriptionHtml":"<p>We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using <a href=\"https://developer.atlassian.com/platform/marketplace/app-discount-programs/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian authenticated Academic & Community licenses</a>. We would appreciate it very much if you could share how the apps enables your cause in an <a href=\"https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=reviews\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian marketplace review</a>. Optionally you can even allow us to use your quote and logo for marketing purposes. We'd love to tell others how we could support your mission.<br> Disclaimer: Litew8 GmbH reserves the right to approve or decline requests for the discount offer, as well as to modify or change the terms of the offer at its discretion.</p>","callToAction":"Academic & Community License: Free One-Year Subscription","introHtml":"<p>We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using <a href=\"https://developer.atlassian.com/platform/marketplace/app-discount-programs/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian authenticated Academic & Community licenses</a>.</p>","icon":10487,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[11],"key":""},{"id":"35","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>Anything not working as expected?</p>","icon":10476,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[11],"key":""},{"id":"34","name":"Feature Request","descriptionHtml":"<p>Instructions feature request</p>","callToAction":"Feature Request","introHtml":"<p>App feedback & suggestions</p>","icon":10498,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[11],"key":""},{"id":"33","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"<p>In need of assistance? License & promotion questions?</p>","icon":10466,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[11],"key":""},{"id":"37","name":"App Evaluation","descriptionHtml":"","callToAction":"App Evaluation","introHtml":"","icon":10550,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"9","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[33,34,35,38]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cbde362f-0608-3156-9671-609fa85d2022","appLinkName":"System Confluence","appLinkUrl":"https://litew8.atlassian.net/wiki","spaceKey":"LW8","spaceName":"Litew8 GmbH","spaceUrl":"https://litew8.atlassian.net/wiki/spaces/LW8","isServer":false},"labels":[],"projectKey":"LW8SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://litew8.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LW8SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYmJjZjlkNS02ODg2LTQxYmEtYjQ5NS1mYjQ0ZWQ3NTM4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MTY5ODQsIm5iZiI6MTc1MTQxNTc4NH0.X44nZJ-CWL04BffE2Fsq1skOX-VdF16SAKMo_YAs1Do","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3bbcf9d5-6886-41ba-b495-fb44ed753818","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":38,"projectId":10003,"issueType":{"id":"10016","name":"[System] Service request"},"form":{"name":"Academic & Community License: Free One-Year Subscription","descriptionHtml":"<p>We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using <a href=\"https://developer.atlassian.com/platform/marketplace/app-discount-programs/\" class=\"external-link\" rel=\"nofollow noreferrer\">Atlassian authenticated Academic & Community licenses</a>. We would appreciate it very much if you could share how the apps enables your cause in an <a href=\"https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=reviews\" class=\"external-link\" rel=\"nofollow noreferrer\">Atlassian marketplace review</a>. Optionally you can even allow us to use your quote and logo for marketing purposes. We'd love to tell others how we could support your mission.<br/>\nDisclaimer: Litew8 GmbH reserves the right to approve or decline requests for the discount offer, as well as to modify or change the terms of the offer at its discretion.</p>","callToAction":"Academic & Community License: Free One-Year Subscription","intro":"<p>We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using <a href=\"https://developer.atlassian.com/platform/marketplace/app-discount-programs/\" class=\"external-link\" rel=\"nofollow noreferrer\">Atlassian authenticated Academic & Community licenses</a>.</p>","instructions":"<p>We are committed to supporting organizations with meaningful causes by providing one-year 100% discount codes to those using <a href=\"https://developer.atlassian.com/platform/marketplace/app-discount-programs/\" class=\"external-link\" rel=\"nofollow noreferrer\">Atlassian authenticated Academic & Community licenses</a>. We would appreciate it very much if you could share how the apps enables your cause in an <a href=\"https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=reviews\" class=\"external-link\" rel=\"nofollow noreferrer\">Atlassian marketplace review</a>. Optionally you can even allow us to use your quote and logo for marketing purposes. We'd love to tell others how we could support your mission.<br/>\nDisclaimer: Litew8 GmbH reserves the right to approve or decline requests for the discount offer, as well as to modify or change the terms of the offer at its discretion.</p>","icon":10487,"iconUrl":"https://litew8.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10098","fieldConfigId":"10202","label":"Organization name","description":"Please enter the name of your academic or community non-profit organization.","descriptionHtml":"<p>Please enter the name of your academic or community non-profit organization.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Application for one-year 100% app discount"]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Customer Quote","description":"Share a brief quote that describes how our app supports your organization's cause. Please also post your quote as [marketplace review|https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=reviews].","descriptionHtml":"<p>Share a brief quote that describes how our app supports your organization's cause. Please also post your quote as <a href=\"https://marketplace.atlassian.com/apps/1230303/project-templates-for-jira?hosting=cloud&tab=reviews\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">marketplace review</a>.</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Organization Logo","description":"Please upload your organization's logo. The logo will be used alongside the customer quote when featuring your organization in our marketing materials.","descriptionHtml":"<p>Please upload your organization's logo. The logo will be used alongside the customer quote when featuring your organization in our marketing materials.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10100","fieldConfigId":"10204","label":"Marketing Permission","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10142","label":"By checking this box, you confirm that you allow us to use the provided customer quote, organization name, and logo in our marketing materials.","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10093","fieldConfigId":"10197","label":"Entitlement number","description":"As Jira admin, you'll find the Entitlement number of the app in Jira's top navigation >> 'Apps >> 'Manage Apps' tab.","descriptionHtml":"<p>As Jira admin, you'll find the Entitlement number of the app in Jira's top navigation >> 'Apps >> 'Manage Apps' tab.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/38","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/38","calendarParams":{"firstDay":0,"date":"2025-07-02T02:23:04+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cbde362f-0608-3156-9671-609fa85d2022","appLinkName":"System Confluence","appLinkUrl":"https://litew8.atlassian.net/wiki","spaceKey":"LW8","spaceName":"Litew8 GmbH","spaceUrl":"https://litew8.atlassian.net/wiki/spaces/LW8","isServer":false},"labels":[],"projectKey":"LW8SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://litew8.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYmJjZjlkNS02ODg2LTQxYmEtYjQ5NS1mYjQ0ZWQ3NTM4MTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0MTY5ODQsIm5iZiI6MTc1MTQxNTc4NH0.X44nZJ-CWL04BffE2Fsq1skOX-VdF16SAKMo_YAs1Do","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3bbcf9d5-6886-41ba-b495-fb44ed753818","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}